Frequently Asked Questions

Everything you need to know about our curated collections and services.

What is the standard shipping time for orders?

Standard shipping typically takes 3-5 business days within the EU and 7-14 business days for international orders. You will receive a tracking number via email as soon as your order is dispatched.

What is your return policy?

We offer a 14-day return policy for all unworn and unwashed items with original tags attached. Please use our online portal to initiate a return and receive a prepaid shipping label.

Are your products limited edition?

Yes, many of our pieces are released as limited editions or seasonal drops to maintain exclusivity and ensure the highest quality standards for our community.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible payment options.

How do I determine my size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, contemporary fit.

Do you ship internationally?

Yes, KÖNIG GALERIE ships worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.